Q: Why do I need a professional Sacramento property management company to manage my property?
A: As a property owner who has been managing your properties yourself, you have dedicated countless hours in the upkeep of your property. From finding qualified tenants to dealing with maintenance issues, managing your investment properties can be quite demanding. If you are ready to reclaim some of your free time, pass the reins to us and rest assured knowing your property is in good hands.
Q: How do you find qualified tenants in the Sacramento area?
A: First, we create detailed and attractive rental listing ads that draw viewers in. We post these to a number of websites so as not to miss out on any potential tenants. Our Elk Grove-based property managers run thorough background checks to make sure only the most qualified tenants move into your property. We use effective marketing and leasing strategies that result in fewer vacancies and lower tenant turnover rates.
Q: Where do you advertise rental property in Elk Grove and the Sacramento area?
A: We post on to the following Web sites:
Q: How do you screen tenant applicants?
A: Our detailed and extensive screening reports draw an applicant’s credit, eviction and criminal history. We dig further by interviewing potential tenants and checking previous landlord references. Our Elk Grove property management team also verifies their employment, income and financial history.
Q: How do you collect rent?
A: Tenants always have the option to mail in their rent, but we use advanced property management software that also allows tenants to pay their rent (and application fees) online. Electronic payments drastically reduce the rental payment turnaround time, which means you can collect your funds quicker.
Q: How do I receive financial statements and reports?
A: Owner statements are available online in your personal Owner Portal, which you have access to 24/7. The statements are easy to read and provide you with an overview of your property’s cash-related transactions. Additional reports are available upon request.
Q: How do I receive monthly rent payments?
A: We can send you your check by mail or use electronic payments (ACH) to deposit monthly rent directly into your bank account.
Q: How do I access my Owner Portal?
A: 1. You can access your portal at any time at PropertyManagementDatabase.appfolio.com/portal.
2. On the Owner Portal link request page, enter your email address and click the Send Access Email button.
3. Go to your email program and open the email from your property management company. Click on the link in this email, and a new page will open displaying your owner reports.
Q: Do I have to request and receive a new email every time I want to go into the Owner Portal?
A: Yes, the system is set up to use emailed links to access the Owner Portal. Please enter your email address and then go to your email program and click the link in the notification email any time you wish to access the Owner Portal.
Q: I entered my email address and clicked Send Access Email, but haven’t received my email. What do I do?
A: 1. Check to ensure you are using the correct email address. It must be same one you have on file with your property management company.
2. Check your spam or junk folder to ensure it was not incorrectly filed by your
Q: How do you maintain my property in Elk Grove and the surrounding areas?
A: We provide routine property inspections on a regular basis, and take measures to assure your property is always in tiptop shape. Our maintenance team is available 24/7 to respond to tenant maintenance issues, so you don’t have to worry about being bothered with these issues.
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